About us

Date of Last Revision: 30/04/2021

AMONG OTHER ACTIVITIES, DR CITY’ S SERVICES ENABLE COORDINATION AND COMMUNICATION WITH A HEALTH CARE PROVIDER. IT DOES NOT REPLACE YOUR RELATIONSHIP WITH ANY PHYSICIAN. THESE SERVICES MIGHT NOT BE APPROPRIATE FOR ALL MEDICAL CONDITIONS OR CONCERNS. IF YOU HAVE A MEDICAL EMERGENCY, IMMEDIATELY CALL YOUR DOCTOR.

INTRODUCTION

Braintech Corporation Pvt Ltd  (collectively, “‘dR City’ ,” “we ”, “us”, or “our”) own and operate the websites located at www.dr.city (the “Website”) and with affiliated mobile application ‘dR City’ (the “App”), collectively referred to as the “Sites”. The Sites are intended to facilitate the provision of the Services to registered users. The “Services” may include (i) providing individuals with information on health care and wellness (“Content”); (ii) providing individuals with pharmacy services; (iii) providing individuals with access to technology-oriented tools for smoking cessation; (iv) development and gathering of health care records and health care information with retention of the same for use in health care provider appointments, communications, and pharmacy services; (v) administrative support in connection with scheduling, payment for health care provider services, and payment for pharmacy services; and (vi) telecommunications support for using the Services as a means of direct access to health care providers provided by Braintech Corporation Pvt Ltd and similar affiliated professional entities for communication, consultations, assessments, and treatment by such health care organizations and their providers.

AVAILABILITY

Certain of our Services are currently only available to individuals located in certain countries, states and localities.

ELIGIBILITY

In order to qualify to use the Services, the following must be true:

  • You are age 18 or over.
  • You are located in a location Where We Operate (depending on the type of Services).
  • You agree to be legally bound by and comply with these Terms of Use.

You understand and agree that satisfying the above requirements does not guarantee that you will receive Services through ‘dR City’ . In addition to the above requirements, ‘dR City’ and certain affiliated professional entities reserve the right to change or include new requirements as deemed appropriate in their sole discretion without providing prior notice to you.

REQUIREMENTS FOR USE

You must have compatible computing and/or mobile devices, access to the Internet, and certain necessary software in order to use the Sites. Fees and charges may apply to your use of the mobile services and to the Internet.

TELEHEALTH SERVICES

Telemedicine involves the delivery of health care services using electronic communications, information technology, or other means between a health care provider and a patient who are not in the same physical location. Telemedicine may be used for diagnosis, treatment, follow-up and/or related patient education, and may include, but is not limited to:

  • Electronic transmission of medical records, photo images, personal health information, or other data between a patient and health care provider;
  • Interactions between a patient and health care provider via audio, video, and/or data communications; and
  • Use of output data from medical devices, sound, and video files.

The electronic systems used in the Services will incorporate network and software security protocols to protect the privacy and security of health information and imaging data, and will include measures to safeguard the data to ensure its integrity against intentional or unintentional corruption.

PRIVACY POLICY

‘dR City’ understands the importance of confidentiality and privacy regarding your health information. Please see: (1) our Privacy Policy available on the Sites www.dr.city/privacy for a description of how we may collect and use your personal information, and (2) the ‘dR City’ Professionals Notice of Privacy Practices applicable to Braintech Corporation Pvt Ltd and similar affiliated professional entities for a description of how these entities may use and disclose your medical information and how you may access that information. 

YOUR RELATIONSHIP WITH ‘dR City’

‘dR City’ does not provide any medical services, including via the Sites and Services. Rather, ‘dR City’ provides a technology platform for you to access a health care provider employed or contracted with Braintech Corporation Pvt Ltd or similar affiliated professional entities and obtain access to additional information, which you may or may not choose to utilize in planning your health care and wellness. The health and wellness resources made available through our Services are not a substitute for direct in-person health care services in all cases. The decision to focus on diagnosis, treatment recommendations, or both, rests with you and the health care provider. 

CONSULTATIVE SERVICE

In some cases, a Braintech Corporation Pvt Ltd or affiliated health care provider may use the Services to provide advice or treatment to you. A health care provider consulting with you through the Services may not have the benefit of information that would be obtained by examining you in person and observing your physical condition, in each instance. Therefore, the health care provider may not be aware of facts or information that may affect his or her opinion regarding a potential diagnosis or treatment recommendation. To reduce the risk to you of this limitation, ‘dR City’ strongly encourages you to provide all relevant information and discuss any and all diagnosis and treatment options with a health care provider.

Moreover, a health care provider utilizing ‘dR City’ may be limited by law in prescribing certain medications to you without first conducting an in-person physical examination. By deciding to engage the Services, you acknowledge and agree that you are aware of these limitations and agree to assume the risk of these limitations. Furthermore, you agree and accept that: (i) any diagnosis you may receive is limited and, in some cases, provisional; (ii) the health care services are not intended, in all cases, to replace a full medical evaluation or an in-person visit with a health care provider; (iii) a health care provider acting through the Services may not have important information that is usually obtained through a “hands-on” physical examination; and (iv) the absence of a physical examination may affect the health care provider’s ability to diagnose any potential condition, disease or injury.

For more information regarding the health care services offered by health care providers utilizing the Services, please visit ‘www.dr.city’ .

PHARMACY SERVICES

If you receive a prescription as a result of the Services, you may select Braintech Corporation Pvt Ltd or one of our partner pharmacies (collectively, the “dR City Pharmacy Network”) to ship your prescription. You give us consent to send and disclose to the ‘dR City Pharmacy Network’ all information provided by you, health care records, and other applicable health care information and personal information (such as your name, location and demographic information) so that you may receive pharmacy services.

SITE CONTENT

Except for specific communications received from Braintech Corporation Pvt Ltd  or affiliate health care organizations and providers, none of the Content you receive through the Sites should be considered medical advice.

REGISTRATION AND USER ACCOUNTS

Although certain parts of the Sites are accessible by any individual, you are obligated to register with ‘dR City’ in order to access the Services. The Services are available only to users who have registered with ‘dR City’ and to other persons affiliated with ‘dR City’ who have been granted accounts with usernames and passwords (“Secure Users”). If you are a Secure User, you agree to provide information that is accurate, complete and correct, and to accurately maintain and update any information about yourself that you have provided to ‘dR City’ . If you do not maintain such information, or ‘dR City’ has reasonable grounds to suspect as much, ‘dR City’ has the right to suspend or terminate your account and your use of the Services. You also agree to immediately notify ‘dR City’ of any unauthorized use of your username, password or any other breach of security that you become aware of involving or relating to the Services by emailing ‘dR City’ at info@dr.city. ‘dR City’ may take any and all actions it deems necessary or reasonable to maintain the security of the Sites, Services and your Secure User account.